Non-profit organisations (NPOs) are a critical partner for companies to deliver on their social aims. In 2023, most companies surveyed (84%) channelled funding to NPOs, which received almost two-thirds (63%) of corporate funding on average. In this article, Trialogue draws on data from 89 NPOs surveyed online between May and August 2023. Of the 89 NPOs that participated in the 2023 research, only 19% or 17 organisations also participated in the 2022 research.
Number and type of non-profits
According to the Department of Social Development (DSD), there were 280 329 registered NPOs in South Africa at the end of September 2023, up from 266 531 in September 2022 and 248 902 in September 2021.
In Trialogue’s sample, the most common forms of registration were as an NPO registered with the DSD (67%) and as a public benefit organisation (PBO) with Section 18A status with the South African Revenue Service (SARS) (62%).
NPO registration status
Registered NPO: 67%
Section 18A PBO registered with SARS: 62%
NPC registered wwith the CIPC: 46%
Registered trust: 17%
Voluntary association: 6%
Local baranch of international NPO: 2%
Social enteprise: 1%
% NPO respondents 2023 n=89
NPO income
- The NPO sample was relatively evenly distributed in terms of total income, although weighted towards medium to large organisations with an annual income of over R2 million (54%). Fifteen percent of the sample had annual incomes of more than R20 million.
Total annual income
% NPOrespondents 2023 n=76
9% Less than 500 000
9% 500 000 – R2 million
18% R2 million -R5 million
21% R5 million – R20 million
15% More than R20 million
28% Don’t know
- Encouragingly, in 2023, around two-thirds of NPOs (65%) reported that their income had increased from the previous year, while almost a quarter (24%) reported a decrease, in line with 2022 results.
- Just over half of the NPOs (53%) predict that their organisation’s income is likely to increase in the next two years, down from 70% in 2022.
Changes in NPO icome
2023 n=89
Increased = 65%
Stayed the same = 11%
Decreased = 24%
2022 n=88
Increased = 64%
Stayed the same = 13%
Decreased = 23%
2021 n=117
Increased = 56%
Stayed the same = 33%
Decreased = 11%
2020 n=115
Increased = 57%
Stayed the same = 11%
Decreased = 32%
2019 n=119
Increased = 44%
Stayed the same = 24%
Decreased = 32%
Sources of NPO income
- The average number of income sources across the sample was 4.5, with the most common being five. The maximum number was ten, reported by one organisation.
- Three-quarters of NPOs in the sample (75%) received income from South African companies, with corporate funds accounting for an average of 27% of NPO income in 2023. Just over half (52%) reported that funding from companies had increased in the past year, while 28% reported a decrease from this source.
- NPOs had funding relationships with a median of ten South African companies, with responses ranging from two to 200 companies.
- Thirty-nine percent of NPOs receiving corporate funding said they received funding for one year or less, while 30% received funding for two or more years and 16% for more than five years at a time.
- Two-thirds of NPOs (66%) received support from South African individuals, accounting for 14% of NPO income on average. Only 27% of these NPOs said that income from this source had increased.
- The number of funding relationships with South African private individuals ranged from two to 5 000 with a median of 30.
NPO income by source
% NPO respondents 2023 n=89 | 2022 n=88
South African companies
75% in 2023
76% in 2022
South African individuals
66% in 2023
60% in 2022
South African trusts/ foundations
57% in 2023
66% in 2022
South African government
38% in 2023
48% in 2022
Self-generated
54% in 2023
45% in 2022
Foreign private donors
49% in 2023
19% in 2022
Foreign government donors
12% in 2023
18% in 2022
Investment income
40% in 2023
32% in 2022
The National Lotteries Board
9% in 2023
15% in 2022
South African intermediary NPOs
25% in 2023
24% in 2022
Debt
2% in 2023
Other
4% in 2023
7% in 2022
Average % NPO income 2023 n=68 | 2022 n=71
South African companies
27% in 2023
27% in 2022
South African individuals
14% in 2023
12% in 2022
South African trusts/ foundations
13% in 2023
20% in 2022
South African government
12% in 2023
10% in 2022
Self-generated
12% in 2023
12% in 2022
Foreign private donors
10% in 2023
7% in 2022
Foreign government donors
4% in 2023
4% in 2022
Investment income
3% in 2023
1% in 2022
The National Lotteries Board
2% in 2023
1% in 2022
South African intermediary NPOs
2% in 2023
3% in 2022
Debt
–
–
Other
1% in 2023
3% in 2022
- More than half of NPOs (57%) received income from South African trusts/ foundations, which accounted for 13% of NPO income on average. Forty-three percent of these NPOs reported an increase in funding from local trusts/ foundations.
- NPOs reported receiving support from between one and 174 South African trusts/foundations, with a median of five.
- There was a significant increase in the number of NPOs that received funding from foreign private donors (49% compared to 19% in 2022), although only a small increase in average income from this source. Half of the NPOs who received income from foreign private donors reported an increase in funding from this source.
- NPOs reported receiving an equal amount of funding from government compared to the funds they self-generated in 2023 (12% on average).
- Forty percent of NPOs received investment income in 2023, although this was a small percentage of the overall income (3% in 2023).
- Two NPOs reported using debt, but its percentage of overall income was only 0.2%.
Durarion of corporate support
% NPO respondents 2023 n=77 | 2022 n=84
Less than one year or once-off
17% in 2023
14% in 2022
Once a year
22% in 2023
17% in 2022
Two to three years
30% in 2023
31% in 2022
More than three years, less than 5
12% in 2023
14% in 2022
More than five years
18% in 2023
18% in 2022
Don’t know
3% in 2023
6% in 2022
Changes in source of NPO income
The National Lotteries Board n=7
Increased = 72%
Stayed the same = 14%
Decreased = 14%
Foreign government donor n=8
Increased = 63%
Stayed the same = 24%
Decreased = 13%
Self-generated
Increased = 56%
Stayed the same = 17%
Decreased = 27%
South African companies n=58
Increased = 52%
Stayed the same = 21%
Decreased = 28%
Foreign private donors
Increased = 50%
Stayed the same = 11%
Decreased = 39%
Debt n=2
Increased = 50%
Decreased = 50%
Investment income n=31
Increased = 48%
Stayed the same = 10%
Decreased = 42%
South African government n=36
Increased = 44%
Stayed the same = 17%
Decreased = 39%
South African trusts/foundations
Increased = 43%
Stayed the same = 19%
Decreased = 39%
South African private individuals n=55
Increased = 27%
Stayed the same = 31%
Decreased = 42%
South African intermediary NPOs n=20
Increased = 15%
Stayed the same = 20%
Decreased = 65%
Other n=2
Increased = 50%
Decreased = 50%
Non-cash contributions
- In line with previous years, most NPOs (65 organisations, 83%) received non-cash donations in 2023 (products, services and/or volunteering time). Of these, 41 organisations quantified the value and percentage of their non-cash donations.
- The rand value of non-cash donations ranged from R1 000 to R43 million, with a median of R200 000 and an average of R1 902 183.
- The non-cash donations as a percentage of NPO revenue ranged from 0.1% to 100% (higher for organisations with an annual income of less than R500 000), with a median of 3% and an average of 17%.
Non-cash donations received
2023 n=78
Yes = 83%
No = 17%
2022 n=83
Yes = 88%
No = 12%
2021 n=117
Yes = 85%
No = 15%
2020 n=115
Yes = 74%
No = 26%
Reserves
- Worryingly, more NPOs had no or low reserves in 2023. Over a third of NPOs (36%) did not have any cash reserves, and 16% had less than three months of operating costs in reserves.
- Only one-fifth of NPOs (19%) had reserves equivalent to more than one year of operating costs.
Operating costs in reserve
% NPO respondents 2023 n=77 | 2022 n=83
No reserve
36% in 2023
30% in 2022
Less than three months
16% in 2023
6% in 2022
Three to six months
14% in 2023
20% in 2022
Six to 12 months
12% in 2023
24% in 2022
One year to three years
10% in 2023
10% in 2022
More than three years
9% in 2023
4% in 2022
Don’t know
3% in 2023
6% in 2022
Fundraising
- Most NPOs (60%) had at least one part-time internal staff member to manage fundraising. Most of the rest (39%) had no staff to manage the function, up from 35% in 2022. Only 1% used external resources to manage fundraising.
- Around half of the NPOs (41 organisations, 53%) had a budget for fundraising in 2023. Of those NPOs that provided detailed budget information (24 organisations), 38% allocated less than 5% of their budget to fundraising and one-fifth (21%) allocated between 6% and 10%. Twenty-nine percent of NPOs allocated more than 20% of their budget to fundraising, up from 9% in 2022. The median allocation to fundraising was 7% of the organisation’s budget.
- Sending solicited proposals (95% of NPOs) and unsolicited proposals (58% of NPOs) remained two of the most popular methods of fundraising and contributed the highest share of NPO income, accounting for 47% and 13% respectively.
- The proportion of NPOs using fundraising events decreased from 67% in 2022 to 45% in 2023. However, the average contribution of these events to NPO income increased to 12% in 2023.
- Around half of NPOs (49%) generated income through the sale of products and services, accounting for 11% of NPO income on average.
- Digital fundraising campaigns are becoming more popular (61% of NPOs), with an average contribution to income of 10%.
- More NPOs used face-to-face canvassing and peer-to-peer fundraising in 2023, accounting for a combined contribution of 11% of NPO income, up from 8% in 2022.
Staff managing fundraising
% NPO respondents 2023 n=76 | 2022 n=84
More than one person
12% in 2023
20% in 2022
One full time
20% in 2023
26% in 2022
One part time
28% in 2023
14% in 2022
External consultants
1% in 2023
5% in 2022
None
39% in 2023
35% in 2022
Budget allocation to fundraising
% NPO respondents 2023 n=24 | 2022 n=35
Less than 5%
38% in 2023
54% in 2022
6-10%
21% in 2023
34% in 2022
11-20%
12% in 2023
3% in 2022
More than 20%
29% in 2023
9% in 2022
Sources on NPO income by fundraising method
% NPO respondents 2023 n=77 | 2022 n=84
Solicited proposal/ tenders
95% in 2023
92% in 2022
Unsolicited proposals directly to funders
58% in 2023
61% in 2022
Fundraising events
45% in 2023
67% in 2022
Sale of product/service
49% in 2023
37% in 2022
Digital fundraising appeals and campaigns
61% in 2023
49% in 2022
Peer-to-peer fundraising
36% in 2023
29% in 2022
Major gift solicitation
27% in 2023
38% in 2022
Face-to-face canvassing
27% in 2023
20% in 2022
Direct mail and telephone fundraising
31% in 2023
25% in 2022
Workplace giving/give as you earn
18% in 2023
21% in 2022
Other
4% in 2023
5% in 2022
Average % NPO income 2023 n=72 | 2022 n=71
Solicited proposal/ tenders
47% in 2023
48% in 2022
Unsolicited proposals directly to funders
13% in 2023
12% in 2022
Fundraising events
12% in 2023
4% in 2022
Sale of product/service
11% in 2023
9% in 2022
Digital fundraising appeals and campaigns
10% in 2023
6% in 2022
Peer-to-peer fundraising
6% in 2023
3% in 2022
Major gift solicitation
5% in 2023
7% in 2022
Face-to-face canvassing
5% in 2023
5% in 2022
Direct mail and telephone fundraising
5% in 2023
3% in 2022
Workplace giving/give as you earn
2% in 2023
1% in 2022
Other
2% in 2023
2% in 2022
Source: The original version of this article was published in the Trialogue Business in Society Handbook 2023 (26th edition).

