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Case Studies and Examples

The Government of South Africa adopted the Big Fast Results (BFR) problem-solving methodology, which was originally developed and implemented by the government of Malaysia. The BFR methodology facilitates the development of detailed plans with a strong theory of change, as well as strong monitoring, evaluation, reporting, and accountability frameworks which are essential for the successful implementation of national goals and priorities. It is designed to fast track the implementation of solutions on critical delivery issues highlighted in the National Development Plan (NDP). 

Five workstreams were identified by the Operation Phakisa lab process:

  • Connectivity
  • Devices
  • Teacher Professional Development
  • Digital Content Development and Distribution
  • e-Administration

Read the full report on www.operationphakisa.gov.za 

The Telkom Foundation aims to develop youth resilience through innovation and digital transformation in education. The Foundation was established in 1998, with a budget of R100 million over five years and a focus on improving education by bridging the digital divide in South African schools. In 2017 the Foundation not only doubled its investment to R200 million over five years but also drew insight from its two decades of experience to revitalise its strategy for addressing education and employability.

Read more: Telkom: A revitalised strategy for strengthening education and employability

Using Telkom’s resources and ICT capabilities, the Telkom Foundation drives structured sustainable development programmes in the areas of education, health and social welfare. It has a long-term commitment to improving the quality of STEM education, with a special focus on foundation levels. Some of their areas of development are:

  • A focus on ICT in schools
  • An integrated ICT programme: addressing cyber safety
  • The Cyber Safety Ambassadors initiative
  • A refined ICT Schools Model  
  • A resource for keeping families safe online

Read more: Telkom Corporate Practice: A Focus on ICT in Schools

From its extensive experience, the Foundation has gained a more nuanced understanding of how ICT interventions can be implemented to achieve maximum benefit for learners at school and to pave the way for them to become productive, employed, members of society. This is being achieved through:

  • Building on the Connected Schools Programme;
  • Using a multifaceted approach;
  • Designing and piloting a new programme and
  • Planning for the future.

Read more: Telkom Corporate Practice: Forging critical connections between education and employment